New standards for Dussmann Food Services for the catering world
New standards for Dussmann Food Services for the catering world
New standards for Dussmann food services
At the Food Service Innovation Lab, we focus on transformation and innovation in the food services sector within the Dussmann Group. We develop and implement innovative, forward-thinking and tailored services and concepts in our catering operations worldwide.
Our vision
Transforming the Food System: Good for us and good for the planet.
Our mission
Our goal is to create unique gastronomic experiences that respect and promote the needs of people and our planet.
Our promise
As a purpose-driven team, we are committed to making a positive impact by bringing meals to the table that are delicious, sustainable and economically viable.
Holistic Hospitality
A holistic approach to hospitality
Together with our clients we craft innovative and holistic culinary experiences that celebrate the cultural diversity of each region.
By leveraging digital technologies, we are redefining the traditional role of the host, allowing for more presence and creating a unique culinary ambiance.
Digital Catering
Technology as the key to future-proof foodservices
To keep cafeterias economically viable and attractive to employees, we are already employing advanced technologies. These include AI-driven monitoring systems, innovative food technologies, and robotics.
As the innovation lab by Dussmann, we are constantly working to improve our digital processes, paving the way for more sustainable food services.
Food Transparency
The Future of Food Service needs provenance
Limited resources pose an increasing challenge for institutional foodservice operations. A transparent and sustainable procurement process is essential to address these challenges. The Food Service Innovation Lab aims to connect diverse stakeholders to transform the supply chain, promoting innovative and sustainable practices.
As facilitators of change, we collaborate with startups, academia, industry, government, and society to drive a food system transformation that is both sustainable and impactful. We also work with innovative products such as Brew Bites.
What we do
Food Service Innovation Lab in everyday catering
The catering portal of Dussmann Food Services in Germany gives you a comprehensive overview of our work. From the Planet!Based menu line, for which we received an award in the year 2024, to creative food communication and design, we are actively involved in a variety of campaigns and sustainability projects.
Food Service Innovation Lab
in the Media (German only)
Our Team
The founder
Christian Hamerle
Christian Hamerle, born in Vienna in 1975, has more than 25 years of experience in the food service industry. Among other companies, he has worked with Sarah Wiener and the Markthalle Neun in Berlin. As from 2016, he headed DATA SPACE, SAP’s digital cultural center in Berlin, where he was responsible for the DATA KITCHEN. He played a key role in the development of its digital bistronomy concept, which was named Germany’s most innovative gastronomy concept in 2017. In October 2020, he joined Dussmann Service GmbH as Head of Food Service Innovation.
On a voluntary basis, Christian Hamerle acts as a mentor to the founders of food tech startups and, as a keynote speaker, provides answers to the question “How to humanize digitalization”
His credo: “Always think digitization from the guests’ point of view!”
The initiators: Harald Fischer (left) and Philipp Conrads (right)
The initiator
Harald Fischer
Harald Fischer, born in 1963, is a qualified master chef. He has worked for almost 40 years in the catering and facility management sector including with the companies Eurest Deutschland and Compass Group PLC.
In 2002, he joined the company as national sales director.
Harald Fischer has been managing director and CSO of Dussmann Service Deutschland GmbH since September 2011.
The initiator
Philipp Conrads
Philipp Conrads, born in 1979, holds a degree in civil engineering. He worked for Bilfinger HSG for eleven years including as Business Development Manager in Germany and for three years in Great Britain as Business Unit Director.
In 2017 he joined the Dussmann Group as Head of International Business Development & New Markets.
Philipp Conrads has been Chief Managing Director of Dussmann Service Deutschland GmbH since September 2019.
Nadja Flohr-Spence, Head of Food Service Sustainability Transformation
Christian Hamerle, Head of Global Food Service Transformation
Martin Lisson, Director Food Service Sales & Operations
Christian Ruß, Culinary Development Manager
